Terms of service

Effective Date: September 2026

1. Overview

This website is operated by AuraWigs. Throughout the site, the terms "we", "us" and "our" refer to AuraWigs. AuraWigs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein.

2. General Conditions & Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services (Wigs, Hair Extensions & Men's Wigs)

Product Display & Accuracy: We make every effort to display as accurately as possible the colors, textures, and images of our wigs, hair extensions, and men's hairpieces. However, we cannot guarantee that your computer/mobile monitor's display of any color will be entirely accurate due to lighting and screen variations.
Modifications: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
Product Availability: We reserve the right to discontinue any product at any time.

4. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Payment Gateways & Processing

All transactions on AuraWigs are processed securely through certified third-party payment gateways (including credit/debit card processors, online payment systems, and digital payment methods).
We do not collect or store full credit card numbers or sensitive financial authentication details on our servers.
Prices for our products are subject to change without prior notice.

6. Third-Party Links & External Tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. User Comments, Feedback & Submissions

If you send us customer reviews, feedback, or creative ideas, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We shall be under no obligation:

To maintain any comments in confidence;
To pay compensation for any comments; or
To respond to any comments.

8. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

9. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts;
To violate any international, federal, provincial, or state regulations, rules, or laws;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
To submit false or misleading information;
To upload or transmit viruses or any other type of malicious code;
To collect or track the personal information of others.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall AuraWigs, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the service or any products procured using the service.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with international commercial laws and regulations applicable to global e-commerce operations.

12. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.