Privacy policy

Effective Date: September 2026

At AuraWigs, accessible from [https://shopaurawigs.site](https://shopaurawigs.site), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information collected, recorded, and how we use and safeguard it.

1. Information We Collect

When you visit, browse, or place an order on AuraWigs, we collect various types of information to fulfill your requests and provide a seamless shopping experience:

Personal Identification Information: Name, billing address, shipping address, email address, phone number, and order details provided directly by you during checkout.
Payment Data: Transaction details required to process payments. (Note: AuraWigs does not store complete credit card or financial credentials on our servers; payments are processed securely via PCI-DSS compliant third-party payment gateways).
Device and Usage Information: IP address, browser type, operating system, referring URLs, device information, and time stamps collected automatically via log files and analytics tools.

2. How We Use Your Information

We use the information we collect for operational and business purposes, including:

Processing, shipping, and fulfilling your orders for wigs, hair extensions, and hairpieces.
Communicating with you regarding order confirmations, tracking updates, and customer support inquiries.
Screening orders for potential risk or fraud to ensure secure transactions.
Improving website navigation, user experience, and product offerings.
Sending promotional communications, special offers, or newsletters (only if you explicitly opt-in).

3. Sharing Your Information & Third-Party Services

We respect your privacy and do not sell, rent, or trade your personal data to third parties. We share your information solely with trusted third-party service providers who assist us in operating our international store:

Fulfillment & Logistics Partners: To package, ship, and deliver your products internationally.
Payment Processors: To securely handle online transaction approvals.
Platform & Hosting Services: Our website infrastructure and database services to ensure secure browsing.
Analytics Providers: To help us understand website traffic and improve user experience.

All third-party partners are strictly bound by confidentiality agreements and are permitted to use your information only as necessary to perform their services.

4. Cookies and Tracking Technologies

AuraWigs uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember items added to your shopping cart.
Recognize your preferences on future visits.
Understand website usage patterns to optimize performance.

You can choose to disable cookies through your individual browser settings; however, doing so may disable certain interactive features of our website.

5. Data Security

We implement robust security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal information during transmission and storage. While no transmission over the Internet is 100% secure, we follow industry best practices to protect your data against unauthorized access, disclosure, or alteration.

6. Customer Rights (GDPR & International Regulations)

Depending on your region, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data held by us.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Opt-Out: You can unsubscribe from marketing communications at any time using the link in our emails.

To exercise any of these rights, please contact our support team.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage customers to review this page periodically.